Privacy Policy of ACT Roof Restoration Canberra

At ACT Roof Restoration, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for services. We operate in Canberra, Australian Capital Territory, and follow Australian privacy standards.

Information We Collect

When you get in touch with us—whether through our website contact form, phone, or email—we may collect the following information:

    • Your name
    • Your phone number
    • Your email address
    • Your address (when needed for quotes or service)
    • Any details you provide about your roofing needs
    • Technical data like IP address or browser type (collected automatically for website analytics)

How We Use Your Information

We only use your personal information to:

    • Respond to your enquiries
    • Provide quotes or schedule services
    • Deliver and manage your roofing services
    • Improve our website and customer service
    • Comply with legal requirements

We do not sell or rent your personal data to third parties.

How We Protect Your Information

Your privacy matters to us. We use trusted platforms, secure email, and other reasonable measures to keep your information safe from misuse, loss, or unauthorised access.

Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use our site and to help improve your experience. You can adjust your browser settings to refuse cookies if you prefer.

Sharing of Information

We only share your personal information when necessary, such as:

    • With trusted partners (e.g. payment processors) to deliver our services
    • When required by law or to protect our legal rights

Changes to This Policy

From time to time, we may update this Privacy Policy. We encourage you to review this page regularly so you’re aware of any changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 admin@actroofrestoration.com.au
📞 +61 422 948 264